As your TELECOM ADVOCATE, we are committed to
improving your Telecom Experience
and reducing your Telecom Cost.
In an industry that has a reputation of under-serving its customers, we are focused on “Reinventing the Telecom Experience”. We do this through deliberate focus on customer success to earn their loyalty and repeat business.
The important thing to note about our engagement model is that as your carrier neutral Telecom Advocate, we bring the “right” suppliers to table, on your behalf, based on understanding and optimizing your specific telecom requirements. This engagement process will inherently optimize your telecom costs and experience.
As your Telecom Advocate, we will analyze your telecom service requirements and help select, and order the services that offer the highest value to you. Our relationship with carriers is similar to that in insurance and real estate industries. The carriers pay the agency commissions, not the customers. Customers get a vendor neutral advisor at no extra cost. All the contracts, billing and support services are provided by the carriers. Nadicent simply acts as a customer-centric trusted Telecom Advocate and the account manager for the customer – all without charging any mark-ups.
When you engage us as your advocate, you will benefit from decades of telecom expertise, classic HP values & Integrity, and deep knowledge of services from over forty suppliers to deploy high value options, that reduce your costs. Here is how we make a difference:
- Unlike the carrier’s direct representative, we represent your interests, not the carrier’s interest.
- Unlike telecom consultants, we act as your Telecom Advocate to recommend and procure these services, at no extra cost to you. Our carrier-neutral model and forty plus providers cover these costs. We do not compete with consultants but partner with them to complement their efforts.
- Unlike traditional brokers, we deliver additional value though our strong telecom expertise and knowledge. Our relationship with and knowledge of solutions from over 40 providers and $2B/year in telecom sourcing consortium assures highly competitive pricing to even the largest of businesses.
We keep abreast of various innovative solutions and special pricing promotions offered by various carriers and consolidators at any given point. We know which carriers can offer best value and customer service in a given situation.
Many medium to large companies do not take advantage of the innovative telecom solutions available through multi-carrier solution providers like Nadicent. If a company is doing all its business with one or two major telecom carriers, it may be lulled into believing that they are “all set”, and miss out on significant opportunities to reduce costs and improve productivity. The fast evolving telecommunications industry has created a maze of offers for both large and mid-size businesses.
Many businesses may not have the resources or the exposure to high value consolidated telecom services such as Cable, DSL, POTs, MPLS etc. under a single managed service contract & support. Nadicent adds value through its offering of innovative array of telecommunications network services, professional services such as Telecom Audit & Expense Management, Video-Web-Audio conferencing, and Enterprise Contact Center - Process Automation Solutions. Become part of a growing family of businesses that have experienced the responsive and attentive service that is Nadicent’s hallmark.
We are committed to customers’ success. We understand that the relationship begins – not ends – with the signed contracts. Our dedicated team of technical experts and partners will deliver specific recommendations that reduce your telecom costs and improve business productivity.
Whether you are expanding, adding new telecom services, adding sites, moving, reviewing your current telecom services, or simply looking for the best value in telecom services, we shall add value.
We care about your success and satisfaction. Over 80% of our business comes through referrals from delighted clients. We are VERY committed to becoming your Telecom Advocate by understanding your goals and challenges and tailoring solutions that deliver high value.
We will always strive to earn your loyalty and trust by watching out for your best interests.
LET US BE YOUR TRUSTED TELECOM ADVOCATE – WE WILL DELIVER!