Industry reports have found that:
- A formal Telecom Expense Management (TEM) Service can improve the realized savings and claims for an organization by 200%
TEM facilitates 7-12% savings
- Adding TLM - Telecom Lifecycle Management results in operations savings between 12% to 18% for every managed dollar
- Adding Optimization initiatives in addition to lifecycle management yield 18-30% savings!
- Estimates are as high as $70 to process a telecom invoice internally. Invoices per year range from 3,000 for Mid-Market companies to 15,000 for Fortune 500 enterprises
“Buy a telecom expense-management (TEM) service. It pays for itself and more.” Source: Neil Weinberg, “Gartner recommends 20 ways to cut IT costs”, Network World 10/15/08
Customer Profile:
Large Enterprise Customer: 12,000 employee healthcare organization serving over 4,000 patients per day in 100+ locations across multiple states with approximate monthly telecom spend of $875,000 in wireline services.
Results for the Customer:
Delivered optimization recommendations & billing disputes resulting in a 230% Return on Investment (ROI).
Customer Profile:
Small Business Customer: Home furnishings manufacturer and retailer operating locations across multiple states with approximate monthly telecom spend of $47,000, in wireless and wireline services.
Results for the Customer:
Delivered an in-year Return on Investment (ROI) of 250% based upon service optimizations and billing disputes.
"I want to thank you and your team for the excellent job you performed in reviewing our telecom spend. Based upon our agreement we were able to save almost three times what the agreed upon fees were in the first year, which in my book, is phenomenal at almost a 300% ROI. Furthermore I am now operating with the comfort of knowing we are not wasting money in this area."
- Customer CFO