This statement was last revised on March 1, 2006.
Nadicent Technologies LLC and its subsidiaries (also referred to in this document
as "Nadicent Technologies" or "Nadicent") provides this Privacy Statement to make
you aware of our privacy practices and the choices you can make about how your
personal information is collected and used, both on-line and off-line.
To make this notice easy to access, it is available on the bottom of every Nadicent
web page.
Customers are Nadicent’s most valuable asset. We recognize that building a long-term
business relationship with you depends a great deal on trust. This trust begins with
our commitment to respecting as well as protecting your privacy. We've structured
our web site so that you can visit us without identifying yourself or revealing any
personal information. Throughout this Privacy Statement, personal information refers
to any information that is unique to an individual, such as name, address, e-mail
address, phone number, etc. If you do share your personal information with us, you
can be assured that it will only be used to support your relationship with Nadicent.
Nadicent’s privacy covers 9 main areas: Notice, Choice, Access & Accuracy, Onward Transfer,
Security, and Oversight/Enforcement, Tailoring Email Communications and Web Experiences,
How Nadicent Uses Cookies and Additional Information. These areas are described in detail below.
Please keep in mind that our privacy practices may vary as required by local laws and policies.
Comments or questions about our privacy practices can be sent to: privacy_advocate@nadicent.com
1. Notice
What information we collect
During the course of your relationship with us, we may collect personal information to
enable you to order products or services, download software updates, make requests,
and register for customized communications programs. We may collect such personal
information as your name, contact and billing information, transaction and credit
card information. To tailor our subsequent communications to you and improve our
products and services, we may ask you to provide information regarding your personal or
professional interests, demographics, experience with our products and contact preferences.
Personal information may be required to determine access eligibility for certain restricted
parts of our site. Data collected on-line may be combined with information provided off-line.
How we use the information
Nadicent uses your personal information to better understand your needs and provide you
with better service. Specifically, we use your personal information to help you
complete a transaction, to communicate back to you, provide updates on service and benefits,
and to personalize our web sites and communications with you. Credit card numbers are used
only for payment processing and are not retained for other purposes. From time to time, we
may also use your information to contact you for market research or to provide you with
marketing information we think would be of particular interest. We will always give you
the opportunity to opt-out of receiving such contact. If you would like to read more about
how to opt-out, please follow the directions given below in the "Choice" section of this
document. In addition, we will also follow local requirements where applicable.
Whom we share the information with
Nadicent does not sell, rent, or lease your personal information to others. Unless we have your permission
or are required by law, we only share your personal information with other Nadicent entities
or business partners who are acting on our behalf for the uses described above. Such Nadicent
entities and business partners are governed by our privacy policies with respect to the use of
this data and are bound by the appropriate confidentiality agreements.
2. Choice
Nadicent will not use or share your personal information in ways unrelated to the ones
described above without first notifying you and offering a choice. We will also provide
you the opportunity to let us know if you wish to opt-out at any time of certain or all contact
from Nadicent, and we will do everything we can to honor such requests. This choice may be
offered at the bottom of our on-line or off-line communications to you as well as on many of our
web registration pages. If you have any difficulty exercising your choices, please send your
request to privacy_advocate@Nadicent.com
Your permission will always be secured first, should we ever decide to share your personal
information with third parties that are not acting on our behalf and governed by our privacy policy.
3. Onward Transfer
Subject to your permission or as permitted by law, the personal information that you provide to
us may be transferred within Nadicent across state or country borders. This may be done to
consolidate data storage or to simplify the management of customer information.
4. Access and Accuracy
Nadicent strives to keep your personal information accurate. We will provide you with access
to your personal information, including making every effort to provide you with online access
to your registration data so that you may review, update or correct your information at the Nadicent
site where it was submitted. To protect your privacy and security, we will also take reasonable
steps to verify your identity before granting you access or enabling you to make corrections.
To access your personal information, return to the web page where you originally entered it
and follow the instructions on that web page. If you cannot access your information on the
web page, please telephone the nearest Nadicent Call Center for assistance, or send your request
to: privacy_advocate@Nadicent.com
5. Security
Nadicent is committed to ensuring the security of your personal information. To prevent
unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use
of personal information, we have put in place appropriate physical, electronic and managerial
procedures to safeguard and secure it.
6. Oversight/Enforcement
Nadicent participates in the Council of Better Business Bureau's BBBOnLine Privacy Program.
This program officially applies to our U.S. and Canadian web sites, and we apply the same guidelines
to our privacy program globally. Two integral parts of the BBBOnLine program are a third-party
oversight function and a dispute resolution process. For further information please refer to the
BBBOnLine website. Nadicent privacy practices are also self-certified as part of
the U.S. Commerce Department's Safe Harbor Program. For more information please go
to Safe Harbor Program website. In addition, Nadicent has an internal Global Customer Privacy
Program. Its charter is to ensure appropriate privacy processes are in place in order to meet the
practices outlined above.
7. Tailoring E-Mail Communications and Web Experiences
On occasion Nadicent may employ technologies that enable us to review which recipients have opened our
e-mail communications and which links they have accessed in the message. This helps us to tailor our
communications in our attempts to send you the most relevant information, as local laws and your preferences
and permissions allow. As a registered user, we may also monitor your web browsing session while you
are logged-in to Nadicent.com. In this way we will try to improve our web site through personalization
to better meet your needs. Any such monitoring is done in accordance with local laws.
8. How Nadicent Uses Cookies
A cookie is a piece of information either stored temporarily in your browser's memory space
(session cookie) or placed on your computer's hard drive (stored cookie).
Cookies allow a web application to respond to you as an individual, but without the need to
identify you explicitly. Session cookies are destroyed when you terminate your browsing session by
shutting down your browser. Stored cookies often have a predetermined expiration date after which
they disappear from your hard drive. Cookies can be removed explicitly through functionality built
into most web browsers. You may also set your web browser (e.g. Microsoft Internet Explorer
or Netscape Navigator) to notify you of cookie placement requests, ask for permission to accept
them, or decline cookies completely.
Adjusting Browser Cookie Settings
For information on how to adjust your browser regarding cookies, please visit:
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Netscape Navigator:http://wp.netscape.com/legal_notices/cookies.html
Cookie Usage
On occasion Nadicent may use cookies to help us analyze web traffic or to improve your web
navigation experience. To facilitate the analysis, an ID is assigned to help us uniquely identify
you each time you return to our web site. One of the major concerns about stored cookies is
the fear that they contain personal information and information identifying you that could be
accessed by other web sites. Nadicent only stores a randomly chosen unique ID number
and a context, both of which are meaningless to others, but help us uniquely identify you.
By gathering and remembering information about your preferences, the web application can:
* Tailor its operation to your needs, likes and dislikes
* Provide an automated log-in process as a convenience for previously registered customers.
This insures that you will be accurately identified and linked with your registration data.
* Be placed on your computer to ensure you are not surveyed multiple times during your visit(s)
to an Nadicent web site. This cookie has a limited life span and will not personally identify
you.
Cookies help us provide a better web experience by letting us monitor what's
working and what isn't through site traffic analysis. Nadicent wants to be sure
you understand that accepting a cookie in no way gives us access to your computer
or any personal information about you, other than the data you chose to share with us.
This practice is strictly enforced. While acknowledging the concerns that some visitors have
about cookie usage, we believe that the benefit our webpage visitors gain from the use of cookies
is worthwhile.
9. Additional Information
Links to Third Party Web Sites
Links to third party web sites are provided solely as a convenience to you.
If you use these links, you will leave the Nadicent site. Nadicent has not reviewed
all of these third party sites; does not control and is not responsible for any of
these sites, their content or their privacy policies. Thus, we do not endorse or make
any representations about them, or any information, software or other products or
materials found there, or any results that may be obtained from using them. If you
decide to access any of the third party sites linked to this site, you do so entirely
at your own risk.
Changes to the Privacy Statement
All material changes to our Privacy Policy and practices will be posted on this
page. The revision date shown at the top of the page will be updated accordingly.
Contact Information
Please e-mail questions or comments about our privacy practices to:privacy_advocate@nadicent.com
|
