Positioning Telecom Expense Management (TEM) and
Telecom Lifecycle Management (TLM):
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Telecom Expense Management (TEM)
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Telecom Lifecycle Management (TLM)
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Software s a Service (SaaS) model
Addresses financial elements of the telecom lifecycle
Focus is on Application functionality and loading and hosting the data
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Business Process Outsourcing Model
Addresses elements across the full lifecycle of services.
Focus is on process management and optimization
Customizable Solution
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Simply stated, TLM is a superset of TEM.
Recent industry reports found that Telecom Life Cycle Management Solutions (TLM) provides tremendous benefits:
- Increased spend visibility
- Accurate spend reporting
- Accurate charge-back accounting
- Asset management and inventory visibility
- Invoice processing efficiencies
- Policy creation and enforcement
- Negotiation with telecom providers based on corporate telecom profile
- Better ongoing management and forecasting
- Obtain overall telecom cost reductions
ELEMENTS OF TLM IMPLEMENTATION:
TLM may include some or all of the following services:
Audit
Analyze service Inventory against billing data and contract/tariffed rates
including discounting structure.
Inventory Management
Build and maintain service and device inventory
Build and maintain contract data
Build and maintain subscriber-ownership and location
Optimization
Data Analytics, Intelligence, and Optimization
Financial Management
Invoice Reconciliation
Dispute Management and Resolution
Invoice Processing and Accounts Payable Reporting
Cost Allocation and General Ledger Reporting
Chargeback Management
Invoice Payment
Data Analytics, Intelligence, and Optimization
Operational Management
Place and track orders
Service delivery and fulfillment
Network deployment-conversions
Project management
Incident Management
Report and track outages and service issues
SLA Reporting and management
Data Analytics, Intelligence, and Optimization
Sourcing, Procurement, and RFP Management