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Automate your customer experiences

Enable customers’ service journey across web-voice-text-chat-mobile; digital-first/mobile-first. Low Code-No Code drag and drop Twillio automation. Template-based, rapid custom APP development and time-to-market.

Imagine a digital CX automation platform...

that creates personalized digital experiences to drive effortless customer engagements across any channel – web, mobile, voice, or chat.

A single platform to automate digital CX. Enables enterprises to increase team productivity, app quality, and time to market by accelerating the development lifecycle for consumer apps.


Industries: Insurance, Financial Services, Healthcare, Utilities, Public Sector, Retail, E-Commerce

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 Challenge

Metlife needed to Improve connect rates with hot inbound leads

Solution

Digital CX Automation

Outcome

  • 55% deflection from email/live chat.

  • Reduced contact rate by 38%

  • Increase CSAT from 89% to 98%.

Join the lineup of CX visionaries!

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