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Fractionalized Shift Workers

Just the antidote for the Great Resignation

Trained.

Available.

Flexible. 

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Imagine Instantly connecting with skilled workers ...

 

to increase fulfillment, reduce turnover, and improve quality. A powerful platform to "fractionalize" trained shift workers & flex contact center agents nationally and globally.

 

  • Find more qualified, trained workers

  • Fill shifts in minutes

  • Lower costs

  • Flex the workforce up and down.

  • Reduce Turnover. 

  • Provide employee flexibility 

 Retail, Hospitality, Emergency Management, Professional Services, Consumer Brands, Gov’t Agencies, Healthcare, Financial Services, Staffing Agencies, Warehousing, Event Staffing, Logistics

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To handle 10-20x call surges and reduce 1 hour plus wait times due to the implementation of the Paycheck Protection Program (PPP) and Economic Injury Disaster Loans (EIDLs) during the early stages of the COVID-19 pandemic.

 Challenge

 Fractionalized Shift workers Platform

Solution
 

  • Stood up a brand new tier 1 contact center in less than 36 hours. 

  • Another 48 hours later, 2,000 agents had been fully trained and onboarded.

  • 10,000 + hours of calls with zero wait time.                                                                           

Outcome
 

Join the lineup of CX visionaries!

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