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Corporate POTS Replacement FAQ

The Urgency and Risk — Why You Can’t Wait

1. Why is replacing Plain Old Telephone Service (POTS) lines suddenly urgent?
Carriers are actively retiring copper infrastructure nationwide. The FCC now allows telecom providers to retire these services with as little as 90 days’ notice. Major carriers have already filed phase-out plans, and “grandfathering” rules are in effect in many areas — blocking all moves, adds, and changes (MACs) on existing lines after certain dates (e.g., October 15, 2025). Once that happens, service changes and repairs may no longer be possible.
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2. How much financial or operational risk do we face if we delay?
Waiting invites service interruptions and compliance exposure. Life-safety systems such as fire alarms, elevators, and security lines risk failure. Monthly costs are also surging — in some regions, prices have climbed from $50 to over $2,000 per line as carriers divest copper.

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3. We already transitioned to VoIP. What lines are still at risk?
The hidden risk lies in specialty analog lines, not your voice phones. These support:

  • Fire alarm panels (NFPA 72 compliant)

  • Elevator emergency phones (ASME A17.1)

  • Security and burglar alarms

  • Blue-light safety systems

  • Credit card (POS) and ATM lines

  • Fax systems for HIPAA/FCC compliance

Compliance and Scope — What Needs to Be Replaced

4. Do replacement solutions meet life-safety and regulatory standards?
Yes. Certified POTS replacement technologies now emulate a traditional central office while using Ethernet or LTE for transport. They include 24-hour battery backup and are compliant with NFPA 72, ASME A17.1, PCI, and HIPAA requirements.
 

5. How do regional regulations affect our transition timeline?
Timelines vary widely. Some states allow only 30 days’ notice; others require up to 120. Hospital, education, and public-safety environments often have additional compliance steps. A site-by-site audit ensures regional codes and deadlines are met before outages or violations occur.
 

6. Which industries are most affected?
Organizations with multiple sites or compliance-bound systems are most at risk.
Top verticals include:

 

  • Healthcare & Senior Living

  • Education

  • Retail

  • Banking & Credit Unions

  • Property Management

The Opportunity and Process — How to Lead the Transition

7. What’s the first step toward modernization?

Begin with a Comprehensive Site Audit. Inventory every analog line, identify its purpose (e.g., elevator, fax, alarm), and flag life-safety circuits for priority replacement. This assessment creates a clear roadmap and prevents costly surprises.

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8. What level of savings can we expect?
Modern replacements routinely cut monthly telecom costs by 30% or more. For example, a national enterprise with 1,500 sites saved $120K–$150K per month after replacing 3,200 lines, freeing capital for cybersecurity and infrastructure upgrades.

 

9. Why work with Nadicent instead of managing it ourselves or going directly to a carrier?

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  • Independent Audit: We review bills, uncover hidden fees, and forecast savings.

  • Best-Fit Matchmaking: We compare multiple vetted suppliers to find the right fit.

  • Lifecycle Management: Full project oversight from design to installation and monitoring.

  • Price Parity: You pay carrier rates — but gain executive-level project management and advocacy.
     

10. How can we speed up procurement?


Public and healthcare organizations can leverage cooperative purchasing contracts (GSA, OMNIA, NCPA) to bypass lengthy bid cycles and secure compliant solutions faster.

Your Next Move


The POTS sunset is underway. Each month of delay compounds risk and cost. Nadicent helps you map your exposure, modernize with confidence, and capture savings that strengthen your bottom line.

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Use our POTS Replacement Calculator and find out your savings in seconds.
 

Let’s talk! Schedule a 25-minute call

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