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Imagine a conversational AI platform...

for retail and e-commerce that automates and lets AI resolve repetitive calls so your call center agents can focus on conversations that require creativity, empathy, and problem-solving.

Resulting in:
 

  • Better customer experience & reduced handle times

  • More rewarding work for call agents resulting in less turnover

  • Increased productivity & cost savings for call centers

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 Challenge

DoorDash was experiencing high costs of calling merchants to place customer orders.

Solution

Conversational AI for Retail and e-Commerce

Outcome

  • Automated over 35,000 outbound calls.

  • 49% reduction in average handle time.

Join the lineup of CX visionaries!

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