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Scary New Mac Attack Locks Browsers

Published: Jul 24, 2025 on our newsletter Security Fraud News & Alerts Newsletter.


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A new scareware attack is targeting Mac users, tricking them into believing their computer has been locked by Apple. Cybercriminals use a browser-based pop-up scam that mimics Apple’s official "Find My Mac" lock screen. Researchers at LayerX Labs have been tracking this for a while now. For this ruse, a fake lock screen appears after users visit compromised or malicious websites, creating panic and pressuring them into taking immediate action.


How the Attack Works


1. Fake Lock Screen – Users stumble upon a fake website, often by making typos in the URL. The screen displays a full-screen message that appears to be from Apple, stating that the device has been locked for security reasons.


2. Fraudulent Contact Information – The pop-up includes a phone number, instructing the victim to call Apple Support (which is actually a scammer). However, the number goes unanswered, even when calling between the so-called business hours.


3. Extortion Tactics – The frozen screen claims malware is installed and requests the Apple ID username and password info…which, as you guessed, goes to the scammers.


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How to Avoid Being a Victim


  • Force Quit the Browser – If you see this pop-up, don’t panic. Press Command + Option + Esc to open Force Quit and close the browser.

  • Never Call the Number – Apple does not lock Macs via a browser warning or request payments over the phone.

  • Clear Browser Cache – Restart your Mac and clear your browsing data to prevent the scam from reappearing.

  • Enable Scam Protection – Keep macOS updated and use Safari’s, or other browser’s, built-in fraud warning to stay protected.

  • Keep OS and Software Updated – Always keep your devices updated with the latest security patches and updates.


Don’t fall for this scam—Apple doesn’t lock Macs this way, and real security warnings don’t demand money!


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